CASE STUDY

Cybersecurity Awareness: Spot the Phish

Challenge

Employees fall for phishing because most training doesn't cover the different forms it actually takes — including voice.

Solution

Learners follow "Sarah," a Project Coordinator, through three connected lessons: spotting a suspicious email, understanding how phishing attacks are built, and questioning a voicemail left by a caller impersonating her manager.

Authoring Tool

Articulate Storyline RISE

PROJECT OVERVIEW

Project Overview

A three-lesson scenario course that trains employees to spot phishing across email, attack tactics, and spoofed calls.

Process

A persona-driven scenario that moves learners from a real-world email challenge, into the anatomy of an attack, to a final test of trust when a spoofed caller ID and voicemail try to impersonate a colleague.